Customer Testimonials
The service people were very nice especially Jessica who was informative and text to tell me that my car was done. Definitely appreciated and I thought she was great! She answered all my questions to my satisfaction!!!
Mark was very nice and knowledgeable. It was a very pleasant experience doing business with him at Star
Everyone over there was very nice & my salesman was very knowledgeable on the car I was interested in- car is beautiful; ii am with my selection- thanks star hyundai
Outstanding service. This dealership is definitely handling a lot of volume which has to be difficult given their size and lack of parking, but they manage to get it done. They are friendly and respectful while dealing with a lot of impatient customers. . Kudos to them!!
Mr. Mark Stechel was professional, an exceptional Genesis Experience Manager. I will recommend him to all my friends & family!😃
Was friendly n fast, my wait there was minimal,the employees were knowledgeable ,gave me good advice on what other things my car could use,besides my free brake inspection
Jessica is the star . Her knowledge and customer service is superb. Always a pleasure. Thank you .
The staff is very professional, very well mannered and knowledgeable. I highly recommend this repair shop.
Jessica has been helpful as always and service team did a great job saving my time!
My husband and I have bought our share of Hyundai’s. Star Hyundai goes above and beyond for us. I can’t say enough about how easy it is to deal with this group of salespeople. They make it seems easy.
Always pleased with the service from the receptionist to the technicians. Courtesy and professional. However, the facility needs to be expanded and renovated. Both the reception and mechanical areas. Long overdue.
Jason was excellent at explaining the costs, maintenance and warranty on my car. The wait time was average, customer service excellent.
Unbelievable! This service area is the absolute best and very much appreciated. From appointment to end, it was done in understandable working time and the employees were as attentive and informative as could be. I'm hoping this is not a duplicate review but I can't help but rave about a young lady named Jessica who was as good as gold. She was kind enough to help me with the oil "buttons" and had me out of there in no time. Recently when I had the car serviced, I encountered the same good work. (Previously went to ...
Excellent Hyundai Service area in Flushing, NY. The staff from making an appointment to the exit could not be improved. I had previously used the service area in Jamaica and with a simple task to remedy was in the waiting room for hours! This place is without any doubt more professional and ready to work as soon as your car is brought in. Just today I had a quick question re: oil change and the lovely young lady in the office was so kind as to come out and correct the computer issue. That would have never happened before and ...
Myung the sales rep, I worked with on getting my 2024 santa fe was great. The sales manager also helped greatly by battling for me and locking in the special financing rate. Great communication, great team and experience.
Excellent service and everyone is very nice and accommodating. They take the time to explain everything.
Thank you for the service. I was pleased with the service I received that day. Thank you
My experience at Star was amazing. Phil and Myung took care of me and I have to say it was a seamless process. They were very professional , polite and easy to work with! Thank you both !
Raza was extremely helpful on the day I picked up my car. He ensured along with the manager Mr. Philip that the discounts that I was promised were kept. When I picked up my car, Raza took the time to explain some of the many features. Thank you Raza and the Team over at Star Hyndai--- I am looking forward to driving my new Hyndai Elantra 2024 Hybrid
Simon was extremely knowledgeable and helpful throughout this whole process. He made everything easy and it was an easy to buy a car with his assistance
They are very attentive on your service request . Keep up the good work. It’s 10 star
I had an emergency need, and Jessica in Customer Care got me in right away, and the problem was solved within a couple of hours. Thanks, Jessica!
Star Hyundai dealership offers exceptional service, knowledgeable staff, and a seamless car buying experience. Highly recommended!
I always have a great experience at Star Hyundai. I am a repeat customer and will return to get my daughter a Hyundai as well.
Mark Stechel and Phil Robinson were a pleasure to deal with. They listened to what I wanted and found exactly the right vehicle for me. Mark's tutorial with all of the new gadgets and displays was very helpful. This is why this is the 3rd car I've bought from Star Hyundai!
Purchased 2 cars. Treated very well. Explanation of components was very good. I would definitely recommend .
professional sales people and excellent customer service Everyone is very friendly and welcoming and willing to take the time to provide excellent customer service
The service was excellent. There is nothing to complain about. Thanks to supervisor Jessica Santana.
My service and experiences with the service is ok jessica help me what my car needed but the wait time is longer than i though
My service on Friday was appreciated, Ed and his team were professional and informative. Thank you! My Santa Fe is a great truck and Star treats me well, from Zac, Simon, Ed and the entire Stars team!!! Thank you, Matthew D.
Russell was fabulous. So grateful for his patience. Meeting with Philip was excellent too. We’ve never been to your place or leased a car before, but you helped an old dog learn new tricks!
The wait time is ridiculously excessive even with an early morning appointment. No complaints overall with the actual service. Very courteous staff.
I hope the powers that be are aware of how hard Jessica works. The day showed up for my appointment, there were several people out and she wore many hats that day. She didn’t skip a beat! My experience that day was seamless and I didn’t have to wait longer because of it. I hope this company shows her how much she’s appreciated.
Jessica was such a darling. She assisted me immediately with attention to detail & was super friendly.
Always such a pleasant experience working with Ed Thornton. He’s efficient and explains everything. Such a refreshing change to find a service center with such an effective staff!
From the first phone call to the delivery of my new car it was amazing
Great service . Great service rep. Very honest when the explain what’s wrong with your auto..
All the customer requirements was cleared. I really satisfied with star hyundai dealer. Thank you.
Overall experience was top notch. The service center is clean, and all staff are cordial and professionals. Jessica had me in and out of the service center as promised. Thank you
The kind and professional treatment made us feel special. The explanation of a new car was made simple. Thanks Phil.
Good service. No long wait time. No problem with spot reservation. Communicated when the job was done
I have a hard 8:00 start time at work and need to be our by 7:25 to get there. They always ensure that I am out in time!
I was able to get an appointment quickly and early drop off also got the car back within 2hr
Everything was done as promised. Jessica was in contact with me before and during the job. Thank you.
It was a positive experience. The mecanic found what was wrong. Jessica Santana, the service manager made things easy.
Jessica was so wonderful and the gentleman who fixed my car was great. The front desk lady was not kind at all- looked bothered when I asked questions and when I called the day prior she told me "listen to me ma'am" on the phone to a question I was asking. It made me want to cancel my appointment as a client should not be spoken to that way. She should not be working on the front end/interacting with customers.
One of the better Hyundai Service Centers in the area. CS reps don't pressure you and are very accommodating.
I mistakenly came on the wrong date but they took my car in for service anyway. My service was completed at the time I expected.
They don’t have a large modern waiting room with amenities and they don’t have a huge garage or convenient parking. BUT, they do have friendly open reps who clearly communicate services and pricing and that’s more important every day of the week.
The one issue I had was that in changing the fuse they had to disconnect the battery and did no attach a car memory save which provides a power source for a car independent of the regular car battery. This memory saver would have provided the power needed to keep my car's XM and radio settings intact and saved me one big hassle in getting them back, which I still have not yet been able to finish. This is why I gave one "good" response instead of all "very good"
Needed to perform warranty work and Jessica was able to get an appointment around my schedule. Was able to come in and have work done very quickly.
The service from Jessica at Hyundai bay side was excellent and appreciated, thank you ver much
Would have given a 5; however, I feel something is wrong with the car after it was serviced. Took it back because the it wasn’t driving as usually does and the oil temp remain high and the cooling fan remains on constantly when the Air Conditioner is on. The service claims there is nothing wrong with the car because no codes came up, but I know how my car performs. This never happened prior to the service done. Now I know I am giving but I am sure nothing will be done to rectify the issue.
Staff was helpful and attentif. Jessica was patient and heard my complaint. Asked appropriate questions and arranged to resolve my issues.
we have been to this dealership several times and our experience has been great each time.
After calling the dealer to remind them about the appointment, the service was quick and efficient.
Excellent service from Brain, Charlie and the staff at Star Hyundai, made it so easy on purchasing a new vehicle, picked the vehicle we liked, color, road test, gave us a great deal, signed and drove away in a New Kona, was so easy, I would highly recommend, Thank you again guys. IG 🙂 🙂 🙂
Although the wait was timely, the service by Alan C and Charlie was great. Alan helped me out tremendously throughout the ups and downs of this process and reassured me each time. Thank you Star Hyundai for my beautiful new car.
10/10 Great experience! Phil was exceptional! He matched me with the perfect vehicle. I'm in love with my new car!
Same old thing! -- easy to make an appointment, very flexible meeting my needs, great communication, service done right. A joy to work with all the time!
Mark was friendly, knowledgeable, and a pleasure to work with. He made the experience seamless and had everything ready for me from beginning to end. Best dealer at Hyundai.
The employees there were very pleasant. But the service waiting room is the worst I have been to in many years.
Full transparency, quick easy process by educated professionals. Thank you and I love my new Genesis!
Excellent service, Jessica is always very helpful and kind and the rest of the staff are also very courteous.
Jessica was aware of my appointment and situation. I was prepared to spend hours there but was out in no time.
Jessica always treats her customers right..she knows me by sight, had my phone number, called when done, met me at the entrance with paperwork
Jessica was amazing. She makes my experience very pleasant. She is so knowledgeable. She explains everything that is being done to my vehicle.
The service department was very professional and prompt in getting me in and finding out the issue with my vehicle. Jessica was very helpful and thorough-detailing what needed to be done. Pick up was also very quick and easy.
All of my Service visits here were Pretty Smooth in And out. They Helped me to Maintain the up keep of my vehicle…
Took my car at my given appointment time. Recall & repair done as requested. Thanks Jason.
great people knowledgeable polite great great waiylng areaim running out of words here bye bye
I have never had better service at a car service center than here at Star Hyundai. Jessica Santana is simply AMAZING....she is quick to greet the customers and explain exactly what to expect during the visit. She makes suggestions based on the customer's wait time and keeps everyone informed of the remaining time...just great!!!!
Have had my 2013 Sonata serviced only here since I purchased the car. Jessica Santana and her staff have always been extremely nice and helpful. Recently had a problem with the car's fob and she and her staff figured it out and solved it. Great service always.
Best service you can get! Fast and honest. Everyone was nice and friendly. I got my Tucson yesterday and I love it! Thank you Simon for helping me get 2nd Hyundai from you!
Very helpful team did everything they had to do for the car and all it needs! Thank you
Mark was great. I had a wonderful experience with him. He is very kind and professional.
Great service at star hyundai dealership at a great pace. Mechanics know exactly what they're doing.
They are excellent and professional. They answered all of my questions and replied quickly. I strongly recommend this dealership
Rick and simmon were great. We had a very positive experience. Everything was smooth and efficient.
We worked closely with Kori through the process of reserving a new 2023 Palisade. The entire process was effortless on our part. She told us exactly what we needed to do and and when to do it up through the day it arrived and we got to take it home. She was an absolute joy to work with. Very personable and kind. She also went through all the bells and whistles to ensure I understood everything before leaving the dealership. I 10/10 recommend Kori and Star Hyundai! I will also add we worked with Jeremy in the finance department and he was ...
I just purchased my new 2023 Hyundai Elantra from Star Hyundai in Abilene. Kori was great to work with and John Harvey in finance worked hard and got me the deal I wanted. Great service from Star Hyundai, pleasant to work with. This is my 2 or3 time dealing with them. Great people!
Service was fast and mechanics are very knowledgeable.
Great customer service and reasonable pricing.
su atención al cliente son muy amables
Great service they go the extra mile to help and educate you the there vehicles and what to look out for even if you don’t purchase from them.
Zack was great! Such a smooth process purchasing the Santa Fe at the end of my lease
Great experience with Star Hyundai. Andrew was very thorough in all aspects of the purchase as well as providing an overview of our new car. Smooth process all around.
fantastic sales manager and service is over the top
My wife and I were in search of a new vehicle with a baby on the way! We looked and looked and Kori stepped in for the save. She really out did herself. If your looking for a vehicle go see Koria and Star in Abilene you won't regret it!! Thanks Kori!
the workers and service are great. people are dedicated.
When I first came here back in 2016, everyone was rude & unprofessional and decided to never come back. But because of convenience, i decided to go back and noticed the changed of staffs. Once the new staffs came in, everything & everyone was great! Kim and front desk are very professional & friendly. They are definitely a keeper!
Buying a car is as easy as 1, 2, 3. Everyone worked hard to make this a good experience. We will look to return here for our next vehicle.
This is our 3rd Hyundai purchased in a row from Star. We like the manufacture brand and the dealership. The service department is excellent. Blake Dunnahoo provided a trade cost which we found acceptable and found an Azera equipped as we requested.
Good service. Great salesman. Dealer relatively close to home. Will be returning for service in the future. 2nd Hyundai we have purchased. Last purchase was a 2005 Sinato which has a 170000 miles. We are keeping it.
The customer service at this dealership was great, and I can not say enough good things about it. Highly recommended for anyone seeking a new or used car.
Excellent customer service,highly recommend for anyone looking for a new or used car. If I have any issues with the car I can take it to Star Dodge and they will resolve the problem.
Had a great experience from negotiating the price to the financial aspects of the deal. There was no hassle in any part of the buying process and everyone seemed to truly want to make the experience a pleasant one!
THIS IS THE 7TH VEHICLE I HAVE PURCHASED FROM THIS DEALERSHIP. THAT SHOULD BE ALL I NEED TO SAY. I WAS TREATED WITH RESPECT AND RESPECT EVERYONE THERE. THANKS TO TONY RODRIGUEZ FOR ALL HIS HELP.
Best experience since I started buying cars (1965)...Salesman was superb, likewise management...car was delivered clean and serviced, really appreciated the military discount. Overall an excellent experience
Excellent choice in color and make. Everyone involved were very friendly and very helpful. I am enjoying it very much. I appreciate everything you did.