Customer Testimonials
A sensor can be out of spec without setting a DTC. Without the check engine light on and the Hyundai diagnostics saying that there is no codes showing and the road driving (for 2 miles) around the block and some highway area of the dealership, my mpg is now at 30-42mpg way below the pre-engine check 55-65mpg that I used to have. That by itself should make a good mechanic and advisor think, why is that so? Will a slow switching, biased voltage, intermittent signal loss create that condition where a lean-burn mode can’t be achieved and the ... Read More DealerRater - Sep 29, 2026
The dealership is wonderful, the staff is professional and helpful. Sandra and Eric are the best.
Star Hyundai are very thorough, they noticed that one of my tires was gashed and was able to get me a replacement in 1 day from the insurance company I had for my tires. They installed it on the day that it arrived. Thank
Andy was a great dealer. He was knowledgeable about the vehicles, payment options, and benefits. He and his manager worked together to make the process smooth and easy for me. Thank you, Andy!
It’s a new dealership,with all the best up to date equipment,technicians,salespeople,ect… they keep the place clean. Highly recommend them.
While I was waiting for my vehicle to be serviced, I enjoyed your waiting room. You not only have TV and coffee but the restrooms were immaculate.
Jessica Santana has been great facilitating my wife and i through the service process. We could go many Hyundai dealerships between where we live in Brooklyn and Queens . We prefer the service provided by Star Hyundai.
I genuinely have never once had any worries that my vehicle was in the wrong hands. All 3 individuals have always gone above and beyond, with politeness aswell. Couldn't have chose a better dealership to get a car from honestly.
The Service Dept is top notch, Sandra is always on top of things and is especially customer focused, so there is never any ambiguities on what is being done or when the service will be completed.
The process was quick however my car never connected to Bluetooth. The charging port is not allowing me to airplay! The radio is the best part of the good ride. I’m still waiting on someone to help with the issues I brought it to the salesman attention he said he will get me some help.
Phil and his team were truly exceptional! They provided the best information, deal, and are incredibly professional!
I don't know how many cars that we've bought from the Star Dealerships (Ram Trucks, Jeeps, and Hyundai) - but we appreciate the service and support that we get from Star - we are lifelong customers.
I was very loyal to the San Angelo Hyundai until I heard that Justin moved. Justin is the ABSOLUTE BEST!!! When I needed a new car, I found him in Abilene. Got the car and was very pleased. Last week, I decided that i wanted a Jeep Wrangler.i called Justin and he told me that he had some.. That was on Saturday. On Monday, he called to ask if i was still interested in the Jeep at 11:43. By 3:00 it was sitting in my driveway. We love the Jeep and we love Justin. I never test drove or saw the ... Read More DealerRater - Sep 1, 2026
Good environment and the people in there were also very nice and easy to work with
I really can't express much about the dealership as my main connection has been with the service department. From the time Sandra has been in the service department she has brought a sense of respect and level of communication with customers which is appreciated.
First time using it. Was satisfied with the results, but needed to wait 2 hours for them to tell me I needed to go back again. Did not have parts.
easy to make an appointment. Did not have to wait long. Very easy and they explained everything
Evan was so amazing. Communicated well and kept me informed of everything. Went above and beyond to help me feel sure I was making the right choice. I have zero complaints.
Thank you for everything ~~~so nice to customer service well and kindness work and so nice beautiful lady
Sandra was very helpful and kept me updated. Everyone was very friendly. Pleased with work.
Kept appointment time for oil change and recall notice. No long wait. Checked all lights that were in error
Phil was extremely friendly, knowledgeable and professional to deal with. I am very pleased with the vehicle that I purchased and I found the entire experience at Star Hyundai pleasant and hassle free.
Staff is wonderful. Sitting area is horrible. Not enough seats or room. Can’t do work on a computer to wait for your car.
Tony R. was our salesman and he was fantastic! Very friendly and informative group that helped with buying my son’s first vehicle.
Easy transaction. Great vehicle! Awesome salesman!! I highly recommend purchasing your next vehicle from this dealership. Ask for Tony!
No pressure and friendly dealership. Ask your questions and get straight answers. Phil and Evan completed my purchase without any hassle.
The place to go if you just want to know their best price the first time you ask. Called and spoke to Evan and asked him the same question as all the other dealers in the area - what's your best price? Unlike the others, he gave it to me the first time, and I picked up the car the next day without any hassles for the terms we had agreed to over the phone.
Exceptional service, highly skilled technicians, and seamless communication. They addressed every issue with complete professionalism.
I picked up a 2026 Hyundai Elantra hybrid yesterday from here and it was a pleasant experience. Phil and Ribi made the process quick and easy. I would recommend this dealership to anyone who wants to feel like a valued customer. They have earned my future business.
Staff was friendly and helpful. Kept me informed regularly. Jessica Santana is a model employee.
Sandra is a delight to work with.She listens to your problems and does the necessary things that need to to be done to get your car fixed.She has made me happy with the job she is doing.
We had to replace our 2023 Palisade and came back to the same dealership to get as close as possible to the first car. The dealership went above and beyond to make sure we got the vehicle we wanted.
The work was done quickly and as promised. I am most satisfied with my service adviser Jessica and others who I dealt with. Jessica is most professional, knowledgeable, friendly and she truly cares about her customers.
My experience with Star Hyundai was mixed. On the positive side, the recall work was ultimately completed, and when I discovered a flat tire while picking up my vehicle, the dealership did correct the issue and return the vehicle to me.
However, I was very disappointed with the condition in which my vehicle was initially presented to me for pickup. I had already arranged and paid for transportation to return to the dealership, only to find a problem with the vehicle that was not present when I dropped it off. A basic inspection before notifying me that the vehicle was ... Read More DealerRater - Aug 8, 2026
Very good service, I've always like this service center. They treat people nice and makes you feel comfortable. I've been going there since 2013, and with my new 2025 KONA sel, I refused to go any other location. The staff are very helpful and friendly. Keep up the good work guys.
My rattle is still not fixed after 2 attempts at Star Hyundai. I like the technician, but the problem is still unresolved.
Phil was a pleasure to talk to as he helped me navigate the car-buying process. Very helpful from start to finish!
Andy Gwon was very helpful in helping me throughout the whole process of leasing a vehicle. He was professional and knowledgeable, making what is often a stressful process, a smooth and enjoyable one. I’d definitely recommend this dealership and Andy moving forward.
I always bring my Hyundai to the dealership because of the friendliness and the service.
Very professional, very courteous, state of the art facility, great people honest and genuine. Wouldn't go anywhere else!
Fast. Efficient and helpful. Never felt rushed and all questions were answered. Liked the relaxed atmosphere
Service is quick! The location is clean and if you choose to sit and wait there is space relax or work while enjoying a free snack.
This was a positive experience, same as always at this service center! I never have to sweat anything. Keep up the great work!
We love coming to Star Hyundai! We always feel as if we’re royalty when we walk in the doors. James has been wonderful on keeping us informed and communication has been great.
Trustworthy and competent service at this location. My service advisor Jessica is amazing and so awesome to work with. Total confidence in her.
Hyundai always gives the best customer service. James is always polite and very knowledgeable and helpful!
Excellent service and staff. Wait time was very good. But the shop and waiting room needs upgrading.
Star Hyundai's service team is consistently helpful and friendly! They serviced my car quickly and right, at the advertised price. Thanks!
Everyone was very nice and accommodating. I would highly recommend this dealership. Jerrod was wonderful to work with as well as the finance department.
Since the purchase of my 2026 Santa Fe Calligraphy. Hyundai and their staff have gone out of their way to take care of me and my car. I would highly recommend them! Thank you Star Hyundai.
I like the proximity of the dealership an the attentiveness of everyone! We will see when my lease terminates in a few months how I'm treated!!!
Outstanding service, good selection of vehicles, honest guidance, and a friendly team that made the buying experience swell.
I have always been very pleased with the service department at Star Hyundai and James is very helpful. But on this visit, I was frustrated to find out that when one of my tires developed a sidewall separation and bulge with less than 20,000 miles Star would not replace it. Rather I would have to purchase a tire for over $600 and they would “ see what Perelli would do for me“ and perhaps refund me later. James was very nice. got me information about my choices, but having bought a very expensive vehicle i felt Star should give me the credit upfront. ... Read More DealerRater - Jul 16, 2026
The team at Hyundai always takes care of all my questions and concerns. They are very attentive to every detail! Thank you for all of your hard work and consistency
James was the worse. He lied to me several times and then lied to me about his supervisor handling a situation for me. When I requested to speak to the supervisor found out he didn’t know anything about my vehicle or what was going on, due to James never discussing it with him.
I am very pleased with all my services from Star Hyundai. Sandra was super, and very knowledgeable. There was good communications and promptness on all the services I had done. It was a perfect experience, and I would highly recommend Star Hyundai for your service needs.
Great service department that does their work on a timely & professional basis. Eric & James do a great job
The service was good; there is nothing to complain about. Thanks to Jessica for good management.
Excellent friendly and informative people eager to help explain and advise. Knowledge and explanations were superb and continue
Sandra is very professional and punctual, thus making scheduling and service easy. The waiting facility is very nice and they offer a courtsey shuttle if needed.
I arrived early and took my car in for service right away. The waiting area is very comfortable and inviting. The whole process was very easy
We are returning customers. We had Andy for our salesman. He was wonderful, funny, knowledgeable explained everything to us about the car we were leasing. Was an amazing smooth transition. We also met with Charlie again. Same very knowledgeable and professional. Great Guy. We highly recommend this dealership to anyone who is looking for a new car. Thank you!!
Very efficient and explained everything to me. Everything was done to my satisfaction and I was very pleased.
Always a positive experience. Fast, thorough and courteous. Never a surprise cost Highly professional team.
Took my car in for a recall they were done with the in in 2 hours. Jessica Santana did all my paper work.....she's great at her job and handles the customer like family.
Excellent car buying experience. Kori made my deal a hassle free deal. She took me around and introduced me to the service and parts department
My experience with this dealer was a pleasant one.The salesman Evan and the manager Philip were knowledgeable, reasonable professional and fair.
I like the waiting room and they kept me informed as they worked on my car.
James made me feel comfortable that my vehicle was in good hands. He was very kind and knowledgeable of what my vehicle needed. I’m completely satisfied with the service that was provided
The dealership and employees are professional, friendly and clean and tidy! They get your car in and out in a timely fashion
My last experience with Star Hyundai was exceptional. I have been back and forth with another dealership, which told me “it couldn't be fixed, call the car company. I gave up hope of getting that feature in my car to work again. Finally, I took it to Star Hyundai, and they fixed it. My car was ready in a few hours! And I am so grateful for that. Thank you Jessica and your team!
Thank yall so much for finding what was wrong and fixing my car! Can’t have a car in Texas without AC
Everything was fine,the receptionist was plaisant. No waiting time.and the time for delivery was accurate
Easy process when dropping off my vehicle. The staff was great to deal with. The facility was amazing. Have always been happy with Hyundai service. Highly recommend!!!!
Very shabby and worn down facilities. I only go for small work as they only have 1 loaner and it takes months to get it. I use South Shore for real work and bought my car there.
Jessica was extremely helpful in resolving my issue. The service & communication were excellent. I would recommend
small dealership. nice people. they had, nearly, the exact used vehicle i wanted and i travelled 3+ hours to get there... turned out to be totally worth the trip! picking up the car took more time than i expected. i think they could have had, at least, one more person to handle the business flow.
Easy process and the staff were all great to deal with. Especially Tony he was on top of it all!
Class Act facility and service advisor! New facility is stellar and Ms Griggs our service advisor is a top notch representative. Professional, courteous and kind was her way of interacting will ALL customers, not just me. Assets like these make a dealership what it is and the facility makes it just better!
Sandra is always friendly and transparent with the process. My vehicle was ready before the estimated time which was a big plus.
Don't believe a word out of the salesperson mouth unless you see it in writing. The car was not in showroom and had to find one. They lied about the sticker price and the deal I made was no deal because the sticker price of the car was $2000 less than we worked with. Buyer beware.
I have been using this service center for years!!!They have amazing customer service and knowledgeable staff!!
Very poor customer service. Waiting room has no A/C when it was 90 degrees outside.
They were very professional and easy to deal with. It was a pleasure to do business with them.
Excellent Sales and Service Experience
I had an outstanding experience at this dealership. Phil Robinson provided exceptional customer service from start to finish. He was professional, knowledgeable, and attentive, making the entire car-buying process easy and stress-free. I highly recommend Phil Robinson and this dealership to anyone looking for a positive and enjoyable car-buying experience.
I also had a great experience with the service center. I was in and out within an hour, and the entire process was quick, smooth, and hassle-free. The staff was courteous, efficient, and respectful of my time.
Thank you to everyone for the excellent service. ... Read More DealerRater - Jun 4, 2026
I'm confident that Hyundai will give my car excellent service; this visit, they found a problem that I didn't know was there and hadn't shown up on Bluelink reports. Sandra is very professional and customer-oriented. I appreciate the shuttle service--makes planning easier. The atmosphere is relaxed and comfortable, making what could be an onerous task pleasant instead. Thanks, Star Hyundai!
Always friendly and helpful, Kind with a smile… makes time to have a personal interaction so you feel valued as a client.
Very friendly and professional. Always provide great service. Provided quick shuttle service to get me back home because I had to leave my vehicle.
Outstanding service, the staff are truly professional. I would recommend them to everybody. thank you.
Such great service. Explained the car very thoroughly. I would recommend talking to Jeff Shul.
Great service! I would recommend James to anyone I know. I appreciate the service given to us.
Star Hyundai continues to deliver above and beyond expectations. Phil Robinson is always a consummate professional.
The staff are professional, welcoming and explain things well. I would highly recommend Star Hyundai.
These people are Awesome, went through tumor removal, car broke down, they drove an hour to pick up myself and my husband, paperwork was smooth, kindness was everywhere, the vehicle we received was spot on, would always recommend this place to anyone.
Jeff is top notch that assisted me greatly in buying my vehicle Thank you Jeff
The service at Star Hyundai is as great as it is convenient! Every employee is friendly and attentive to your every need. They work quickly and don't hesitate to answer every question or solve any problems you may have. So grateful for them!
All is well made my appointment a month ahead of time the day of I drove straight in. They took care of my car less than an hour. Reviewed some problems on my car which I needed to get repaired. Took care of it right away. I was in and out service at star Hyundai and flushing was great thank you again.
Thank you for servicing my vehicle with the time Jessica Santana noted when I spoke with her.
Excellent professional service. Tony and everyone were great about making my buying experience the best. I felt like I was part of the Star family.