Customer Testimonials
Words cannot convey how happy I am with the personnel that worked with me to purchase my car. Honest and straightforwardness was greatly appreciated.
I have gotten my last 3 cars from them. They are all great. I wouldn't go any where else.
I had a service appointment several weeks ago and bought my car in a little earlier than scheduled for an inspection and oil change. I left the car with them. When I returned a little while later that morning, my car had been ready and the services were performed,
Jessica was excellent. I had a speedy checkin and check out was prompt. Communication was also excellent.
The experience was excellent! My car was picked up at my house serviced and brought back to me. I was kept in the loop the whole time!
Always top notch service dealing with Jessica Santana and team. They are always friendly, professional and make the whole experience go smoothly. Thanks Also to Imran Pardhan who got the parts i needed and made the whole experience flow wonderfully.
Andy was an amazing salesman, he talked me into buying 2 hyundai Konas, not just 1, lol,
Everyone at the Star Hyundai have been wonderful, helpful and polite. I have been there a few times, and they have always taken good care of me and my vehicle.
James was very unfriendly and not very helpful. When I tried to explain that tire rotation was not done he did not even care and I had a coupon for tire rotation. So I will not be back.
Absolutely best service, from start to finish. I don't mind the drive knowing my car is in great hands
Honesty Trusty been a loyal customer for at least 18 years I got my third few days ago I go to star Hyundai tell the sales manger MR PHILLIP ROBERSON what I need he works the best deal for me I just sign all paperwork without checking it that’s how much I trusted MR PHILLIP ROBERSON AND THE DEALER
They were on time everything went smoothly and they were friendly and professional Great experience!
I highly recommend Jeff Schull for a smooth and honest car-buying expedience. Jeff was incredibly professional, upfront, and transparent. He was extremely patient in answering every question I had. It was a pleasure working with Jeff Schull as our salesman advisor.
They are a home town dealership. They are and treat you like neighbors. Very friendly and attentive to customers in and around the business.
Great professional and friendly service. They work hard to make the process as user friendly as possible.
So far, so good. In and out. Good job. Nine more words to go. OK.
I have already written my review a few days ago when you asked for one. Sandra does a fantastic job of customer service.
James is always quick to help and thorough with explanations. Very courteous and seems genuine with his care and service. I enjoy getting my car serviced here
I have been a customer of Star Dodge and Hyundai 30 years. The employees are very knowledgeable and helpful. Always a pleasure.
The staff was helpful and courteous. The service department was also helpful and promptly dealt with concerns.
The experience was very rewarding from the stands point of my sales representative explained in detail the benefits of owning a Genesis GV 70.
We had a Very good experience from start to finish! Will highly recommend to friends!
Nice to talk to and easy easy to work with and super clean waiting area
Great customer service in the service area. Sandra makes the whole process pleasant with her attitude and professionalism.
These guys were very easy to work with on buying a new car. I knew what I wanted and they had one on the lot. Great experience, no pressure sales.
I used the valet service and the driver was excellent. Jessica treats her customers with care.
Very polite, qualified, informative and pleasant people to work with on a car deal. They were very clear about helping us to get into the car of our choice. Thanks.
Personally treated and reliable service. I wish the waiting area was larger but present area is usable.
Beware when buying a car from this dealership. Purchased a car from the dealership and found that the steering would slightly pull to the left and the wheel would shake at speed. My salesperson told me to to go service and they would take care of me. Brought it in the very next day to have them tell me the tech didn't notice anything. Heard him come back from the test drive because he was blasting music in my car, (I saw him pull in so I know it was mine). Brought it to a different dealership service and ... Read More DealerRater - Oct 13, 2026
They were very accommodating and the location was within my reach., love to use this site.
Fast turn-around time, clear pricing, and great customer care. Best Genesis service experience so far!
They made my car buying experience very smooth. There was no pushy sales tactics. Would recommend the dealership to anyone
Star Hyundai didn’t great job on my car. I had paint splattered on my brand new car and they removed the paint and it looks as good as new again.
They are always nice. They are on time with the appointments and they do a good job.
The whole staff at Star Hyundai was amazing. They were fast, reliable and got us the car that met the needs of my wife and family. Michael was so kind and made the process seamless. Phillip ensured that everything was done correctly and made the process smooth and easy for me. I will return again and again.
Service was good. Just went in for an oil change and fix a tire that was low. It didn't take long just the normal wait time. I was wanted to add a rack for luggage for my car but they told me it was not possible. Wish I had known that before (but I should have asked when I got the car) I may have gone with one that already had the bars for luggage on top. But all went well.
How staff from top to bottom was great. Jeff was my sales guy and he was a pleasure to deal with. This is my 2nd lease and I’ll be back for a 3rd
Told us the car would be ready at 10. It wasn’t ready until 12 and we werent even given a heads up. Need to work their communication. Not the first time this happened here.
A sensor can be out of spec without setting a DTC. Without the check engine light on and the Hyundai diagnostics saying that there is no codes showing and the road driving (for 2 miles) around the block and some highway area of the dealership, my mpg is now at 30-42mpg way below the pre-engine check 55-65mpg that I used to have. That by itself should make a good mechanic and advisor think, why is that so? Will a slow switching, biased voltage, intermittent signal loss create that condition where a lean-burn mode can’t be achieved and the ... Read More DealerRater - Sep 29, 2026
The dealership is wonderful, the staff is professional and helpful. Sandra and Eric are the best.
Star Hyundai are very thorough, they noticed that one of my tires was gashed and was able to get me a replacement in 1 day from the insurance company I had for my tires. They installed it on the day that it arrived. Thank
Andy was a great dealer. He was knowledgeable about the vehicles, payment options, and benefits. He and his manager worked together to make the process smooth and easy for me. Thank you, Andy!
It’s a new dealership,with all the best up to date equipment,technicians,salespeople,ect… they keep the place clean. Highly recommend them.
While I was waiting for my vehicle to be serviced, I enjoyed your waiting room. You not only have TV and coffee but the restrooms were immaculate.
Jessica Santana has been great facilitating my wife and i through the service process. We could go many Hyundai dealerships between where we live in Brooklyn and Queens . We prefer the service provided by Star Hyundai.
I genuinely have never once had any worries that my vehicle was in the wrong hands. All 3 individuals have always gone above and beyond, with politeness aswell. Couldn't have chose a better dealership to get a car from honestly.
The Service Dept is top notch, Sandra is always on top of things and is especially customer focused, so there is never any ambiguities on what is being done or when the service will be completed.
The process was quick however my car never connected to Bluetooth. The charging port is not allowing me to airplay! The radio is the best part of the good ride. I’m still waiting on someone to help with the issues I brought it to the salesman attention he said he will get me some help.
Phil and his team were truly exceptional! They provided the best information, deal, and are incredibly professional!
I don't know how many cars that we've bought from the Star Dealerships (Ram Trucks, Jeeps, and Hyundai) - but we appreciate the service and support that we get from Star - we are lifelong customers.
I was very loyal to the San Angelo Hyundai until I heard that Justin moved. Justin is the ABSOLUTE BEST!!! When I needed a new car, I found him in Abilene. Got the car and was very pleased. Last week, I decided that i wanted a Jeep Wrangler.i called Justin and he told me that he had some.. That was on Saturday. On Monday, he called to ask if i was still interested in the Jeep at 11:43. By 3:00 it was sitting in my driveway. We love the Jeep and we love Justin. I never test drove or saw the ... Read More DealerRater - Sep 1, 2026
Good environment and the people in there were also very nice and easy to work with
I really can't express much about the dealership as my main connection has been with the service department. From the time Sandra has been in the service department she has brought a sense of respect and level of communication with customers which is appreciated.
First time using it. Was satisfied with the results, but needed to wait 2 hours for them to tell me I needed to go back again. Did not have parts.
easy to make an appointment. Did not have to wait long. Very easy and they explained everything
Evan was so amazing. Communicated well and kept me informed of everything. Went above and beyond to help me feel sure I was making the right choice. I have zero complaints.
Thank you for everything ~~~so nice to customer service well and kindness work and so nice beautiful lady
Sandra was very helpful and kept me updated. Everyone was very friendly. Pleased with work.
Kept appointment time for oil change and recall notice. No long wait. Checked all lights that were in error
Phil was extremely friendly, knowledgeable and professional to deal with. I am very pleased with the vehicle that I purchased and I found the entire experience at Star Hyundai pleasant and hassle free.
Staff is wonderful. Sitting area is horrible. Not enough seats or room. Can’t do work on a computer to wait for your car.
Tony R. was our salesman and he was fantastic! Very friendly and informative group that helped with buying my son’s first vehicle.
Easy transaction. Great vehicle! Awesome salesman!! I highly recommend purchasing your next vehicle from this dealership. Ask for Tony!
No pressure and friendly dealership. Ask your questions and get straight answers. Phil and Evan completed my purchase without any hassle.
The place to go if you just want to know their best price the first time you ask. Called and spoke to Evan and asked him the same question as all the other dealers in the area - what's your best price? Unlike the others, he gave it to me the first time, and I picked up the car the next day without any hassles for the terms we had agreed to over the phone.
Exceptional service, highly skilled technicians, and seamless communication. They addressed every issue with complete professionalism.
I picked up a 2026 Hyundai Elantra hybrid yesterday from here and it was a pleasant experience. Phil and Ribi made the process quick and easy. I would recommend this dealership to anyone who wants to feel like a valued customer. They have earned my future business.
Staff was friendly and helpful. Kept me informed regularly. Jessica Santana is a model employee.
Sandra is a delight to work with.She listens to your problems and does the necessary things that need to to be done to get your car fixed.She has made me happy with the job she is doing.
We had to replace our 2023 Palisade and came back to the same dealership to get as close as possible to the first car. The dealership went above and beyond to make sure we got the vehicle we wanted.
The work was done quickly and as promised. I am most satisfied with my service adviser Jessica and others who I dealt with. Jessica is most professional, knowledgeable, friendly and she truly cares about her customers.
My experience with Star Hyundai was mixed. On the positive side, the recall work was ultimately completed, and when I discovered a flat tire while picking up my vehicle, the dealership did correct the issue and return the vehicle to me.
However, I was very disappointed with the condition in which my vehicle was initially presented to me for pickup. I had already arranged and paid for transportation to return to the dealership, only to find a problem with the vehicle that was not present when I dropped it off. A basic inspection before notifying me that the vehicle was ... Read More DealerRater - Aug 8, 2026
Very good service, I've always like this service center. They treat people nice and makes you feel comfortable. I've been going there since 2013, and with my new 2025 KONA sel, I refused to go any other location. The staff are very helpful and friendly. Keep up the good work guys.
My rattle is still not fixed after 2 attempts at Star Hyundai. I like the technician, but the problem is still unresolved.
Phil was a pleasure to talk to as he helped me navigate the car-buying process. Very helpful from start to finish!
Andy Gwon was very helpful in helping me throughout the whole process of leasing a vehicle. He was professional and knowledgeable, making what is often a stressful process, a smooth and enjoyable one. I’d definitely recommend this dealership and Andy moving forward.
I always bring my Hyundai to the dealership because of the friendliness and the service.
Very professional, very courteous, state of the art facility, great people honest and genuine. Wouldn't go anywhere else!
Fast. Efficient and helpful. Never felt rushed and all questions were answered. Liked the relaxed atmosphere
Service is quick! The location is clean and if you choose to sit and wait there is space relax or work while enjoying a free snack.
We love coming to Star Hyundai! We always feel as if we’re royalty when we walk in the doors. James has been wonderful on keeping us informed and communication has been great.
Trustworthy and competent service at this location. My service advisor Jessica is amazing and so awesome to work with. Total confidence in her.
Hyundai always gives the best customer service. James is always polite and very knowledgeable and helpful!
Excellent service and staff. Wait time was very good. But the shop and waiting room needs upgrading.
Star Hyundai's service team is consistently helpful and friendly! They serviced my car quickly and right, at the advertised price. Thanks!
Everyone was very nice and accommodating. I would highly recommend this dealership. Jerrod was wonderful to work with as well as the finance department.
Since the purchase of my 2026 Santa Fe Calligraphy. Hyundai and their staff have gone out of their way to take care of me and my car. I would highly recommend them! Thank you Star Hyundai.
I like the proximity of the dealership an the attentiveness of everyone! We will see when my lease terminates in a few months how I'm treated!!!
Outstanding service, good selection of vehicles, honest guidance, and a friendly team that made the buying experience swell.
I have always been very pleased with the service department at Star Hyundai and James is very helpful. But on this visit, I was frustrated to find out that when one of my tires developed a sidewall separation and bulge with less than 20,000 miles Star would not replace it. Rather I would have to purchase a tire for over $600 and they would “ see what Perelli would do for me“ and perhaps refund me later. James was very nice. got me information about my choices, but having bought a very expensive vehicle i felt Star should give me the credit upfront. ... Read More DealerRater - Jul 16, 2026
The team at Hyundai always takes care of all my questions and concerns. They are very attentive to every detail! Thank you for all of your hard work and consistency
James was the worse. He lied to me several times and then lied to me about his supervisor handling a situation for me. When I requested to speak to the supervisor found out he didn’t know anything about my vehicle or what was going on, due to James never discussing it with him.
I am very pleased with all my services from Star Hyundai. Sandra was super, and very knowledgeable. There was good communications and promptness on all the services I had done. It was a perfect experience, and I would highly recommend Star Hyundai for your service needs.
Great service department that does their work on a timely & professional basis. Eric & James do a great job
The service was good; there is nothing to complain about. Thanks to Jessica for good management.
Excellent friendly and informative people eager to help explain and advise. Knowledge and explanations were superb and continue
Sandra is very professional and punctual, thus making scheduling and service easy. The waiting facility is very nice and they offer a courtsey shuttle if needed.
I arrived early and took my car in for service right away. The waiting area is very comfortable and inviting. The whole process was very easy
We are returning customers. We had Andy for our salesman. He was wonderful, funny, knowledgeable explained everything to us about the car we were leasing. Was an amazing smooth transition. We also met with Charlie again. Same very knowledgeable and professional. Great Guy. We highly recommend this dealership to anyone who is looking for a new car. Thank you!!
Very efficient and explained everything to me. Everything was done to my satisfaction and I was very pleased.