Customer Testimonials
Amazing customer service! I had visited another dealer whose prices were astronomically higher and didn’t even try and work with me. Star Hyundai asked what I was looking for and did everything they could to make sure I left happy. I will recommend them to anyone I know in the market.
Service was as expected but I have a question,came there to drop off vehicle which took 45minutes,thought drop off meant what it says,don’t want to sit in waiting room for 45 minutes for”drop off”.Thanks
Jay the sales rep was phenomenal and professional. Help me get the best car that fit my family and finances
From the test drive to the car pick up, everything went smoothly. Mr.Jin helped us a lot. Thank you so much.
It was very nice to visit service center for my GV70 regular service fast and convenient
Mark was extremely helpful and honest which led me to my decision of working with him to purchase my car
They are helpful and knowledgeable . The service is quick and easy. I am very satisfied
Customer service was excellent appt given when needed service completed in a quick and timely manner
The service center is always excellent the team there is great. Jessica is great give her a raise. Always service with a smile, that’s customer service
Center is not very comfortable, hard to wait there a long time. No place to park. Jessica was excellant,
Mark was excellent and made the process very seamless! We truly appreciate working with him.
Staff was attentive and courteous and waiting area was well kept. I will visit again.
nice place great people this matters when I buy again I would recommend to anyone who asks
very god exselen servis this Service Center very good the communication from the service department
I did not have to wait long for my oil change. The room where we sat an wait was very comfortable, I would definitely recommend this location for your car maintenance.
Very courteous and prompt. Mr. Brown was wonderful and had all that I needed explained
I’ve had some less than stellar interactions here before but my visit on 12/16/24 was absolutely excellent. Justin ensured to inform me when the piece I order came in and assured me that I could drop my car off to have it installed and it would take 90-120 minutes. The part was installed in less than two hours and the service provided by Justin was excellent.
Very nice people. Very patient and not pushy. Very helpful with problems I’ve met during the purchase.
Fast and friendly service. No sense of them trying to upsell me anything. They had my done faster than expected.
Jessica was fantastic, everything taken care of perfectly! Been going here for years, never happier!
Friendly and extremely helpful staff and especially the advisor Jessica. Done on timely basis and well
Service center was quick and friendly Jessica as usual is friendly, always with a big smile and has a lot of patience. Give her a big raise she deserves one. This is my second lease that I have been bringing in for service and Jessica has been just outstanding
The service was excellent. There is nothing to complain about. Thanks to supervisor Jessica Santana.
Exceptional Service and Smooth Experience! I had an outstanding experience at star Hyundai! From the moment I walked in, the staff are friendly and genuinely eager to help. Very knowledgeable and patient, I felt comfortable throughout the entire process. They went above and beyond to get me a fantastic deal. Thank you Simon Kim and team for making this process so enjoyable.
Jessica Santana and the Parts Dept are great. Def bring your car here!!! Great experience!!!
Well organized and true to their waiting time. Only comment is they need a better waiting area.
Hate to be repetitive, but it's the same old great experience all the time! Easy checking in, easy checking out, Jessica keeps me informed of the progress, work done on-time and well. Thanks!
A total enjoyable experience The salesman sales manager, and the staff was a complete joy.. everyone was friendly and professional. Also got a fantastic deal couldn’t be happier!
Great experience. Starting from the minute I walked in. I was there for hours however they took great care of me
Jessica was excellent. My car got fixed in a timely manner no question asked.thank you Jessica.
Great- good guys- excellent work - took good care about all my needs- answers all my questions and gave me a great deal
Jessica is extremely helpful and always there for what you need. From the beginning to the end
Love dealing with Simon. He is professional, respectful, and caring. Answers all your questions and makes sure you feel good about the transaction.
The personnel listen to your needs and work with your time constraints and provide pick up and drop off services
Great service . Everybody is friendly and helpful . Received my car my car before it was promised
The service was excellent! They worked in a timely manner to Inspect my vehicle a Hyundai Palisade.
Mark was wonderful and honest a pleasure to work with! I would strongly recommend him!
Staff were super friendly! Jessica walked me through what needed to be done for my car and was very thorough.
Sometime its good to run into minor issues to see how they are resolved. And fortunately for me my car was worked on by a honest, because when i listed my concerns instead of treating me like i was wrong. They did some research and got down to bottom of it. And got me on the same page and i had an better understanding after hearing from Ed. He is going above and beyond to take care my car.
Very good, very nice staff and they helped me out fairly quickly so I was in-and-out.
This service center is always accommodating, friendly, does great work in a timely fashion. Thanks!
We just got a new Tucson yesterday and happy with them. The service was excellent and I highly recommend simon kim.
Nice service advisor Facility waiting area dingy Good pickup time not too long to wait
Great service and very communicative. The estimated time for the car to be ready was on point.
Simon was amazing! Super friendly and fast with the process! Thank you! The best, so grateful
Thank you to Myung and Star Hyundai for making the experience of leasing my first car so easy and seamless. First thing is first - they were incredibly open and honest and walked me through every detail of the process with great patience. They didn’t pressure me and my wife and made a comfortable space for us to take the time to form our own opinions. I will definitely be coming back here!
They are all the absolute best, Phil and Mark especially. They are simply the best
Good service, clean place, I didn't wait long for the service they did to the car.
Great service! Service advisor Jessica is always great at addressing my concerns. I always feel like a priority.
Great people and great service. They took excellent care of my car needs and got me out of there quickly.
Lovely staff and willing to answer questions in a clear, concise manner. I've only come to this service area twice ( I moved from the Jamaica service area due to convenience) and it was the best move I ever made! Jessica was wonderful -- patient and easy to speak with. The staff at the front desk was equally lovely.
Professional, secretary lady knowledgeable friendly, mechanic knowledgeable. Sad that never went to any other Hyundai repair shop. Hands down the best place I’ve ever gone and this is my second Hyundai. Recommended by my daughter who also has a Hyundai.
It is a friendly and professional dealership. The staff is responsive, knowledgeable, and not overbearing.
The service people were very nice especially Jessica who was informative and text to tell me that my car was done. Definitely appreciated and I thought she was great! She answered all my questions to my satisfaction!!!
Mark was very nice and knowledgeable. It was a very pleasant experience doing business with him at Star
Everyone over there was very nice & my salesman was very knowledgeable on the car I was interested in- car is beautiful; ii am with my selection- thanks star hyundai
Outstanding service. This dealership is definitely handling a lot of volume which has to be difficult given their size and lack of parking, but they manage to get it done. They are friendly and respectful while dealing with a lot of impatient customers. . Kudos to them!!
Mr. Mark Stechel was professional, an exceptional Genesis Experience Manager. I will recommend him to all my friends & family!😃
Was friendly n fast, my wait there was minimal,the employees were knowledgeable ,gave me good advice on what other things my car could use,besides my free brake inspection
Jessica is the star . Her knowledge and customer service is superb. Always a pleasure. Thank you .
The staff is very professional, very well mannered and knowledgeable. I highly recommend this repair shop.
Jessica has been helpful as always and service team did a great job saving my time!
My husband and I have bought our share of Hyundai’s. Star Hyundai goes above and beyond for us. I can’t say enough about how easy it is to deal with this group of salespeople. They make it seems easy.
Always pleased with the service from the receptionist to the technicians. Courtesy and professional. However, the facility needs to be expanded and renovated. Both the reception and mechanical areas. Long overdue.
Jason was excellent at explaining the costs, maintenance and warranty on my car. The wait time was average, customer service excellent.
Unbelievable! This service area is the absolute best and very much appreciated. From appointment to end, it was done in understandable working time and the employees were as attentive and informative as could be. I'm hoping this is not a duplicate review but I can't help but rave about a young lady named Jessica who was as good as gold. She was kind enough to help me with the oil "buttons" and had me out of there in no time. Recently when I had the car serviced, I encountered the same good work. (Previously went to ...
Excellent Hyundai Service area in Flushing, NY. The staff from making an appointment to the exit could not be improved. I had previously used the service area in Jamaica and with a simple task to remedy was in the waiting room for hours! This place is without any doubt more professional and ready to work as soon as your car is brought in. Just today I had a quick question re: oil change and the lovely young lady in the office was so kind as to come out and correct the computer issue. That would have never happened before and ...
Myung the sales rep, I worked with on getting my 2024 santa fe was great. The sales manager also helped greatly by battling for me and locking in the special financing rate. Great communication, great team and experience.
Excellent service and everyone is very nice and accommodating. They take the time to explain everything.
Thank you for the service. I was pleased with the service I received that day. Thank you
My experience at Star was amazing. Phil and Myung took care of me and I have to say it was a seamless process. They were very professional , polite and easy to work with! Thank you both !
Raza was extremely helpful on the day I picked up my car. He ensured along with the manager Mr. Philip that the discounts that I was promised were kept. When I picked up my car, Raza took the time to explain some of the many features. Thank you Raza and the Team over at Star Hyndai--- I am looking forward to driving my new Hyndai Elantra 2024 Hybrid
Simon was extremely knowledgeable and helpful throughout this whole process. He made everything easy and it was an easy to buy a car with his assistance
They are very attentive on your service request . Keep up the good work. It’s 10 star
I had an emergency need, and Jessica in Customer Care got me in right away, and the problem was solved within a couple of hours. Thanks, Jessica!
Star Hyundai dealership offers exceptional service, knowledgeable staff, and a seamless car buying experience. Highly recommended!
I always have a great experience at Star Hyundai. I am a repeat customer and will return to get my daughter a Hyundai as well.
Mark Stechel and Phil Robinson were a pleasure to deal with. They listened to what I wanted and found exactly the right vehicle for me. Mark's tutorial with all of the new gadgets and displays was very helpful. This is why this is the 3rd car I've bought from Star Hyundai!
Purchased 2 cars. Treated very well. Explanation of components was very good. I would definitely recommend .
professional sales people and excellent customer service Everyone is very friendly and welcoming and willing to take the time to provide excellent customer service
The service was excellent. There is nothing to complain about. Thanks to supervisor Jessica Santana.
My service and experiences with the service is ok jessica help me what my car needed but the wait time is longer than i though
My service on Friday was appreciated, Ed and his team were professional and informative. Thank you! My Santa Fe is a great truck and Star treats me well, from Zac, Simon, Ed and the entire Stars team!!! Thank you, Matthew D.
Russell was fabulous. So grateful for his patience. Meeting with Philip was excellent too. We’ve never been to your place or leased a car before, but you helped an old dog learn new tricks!
We worked closely with Kori through the process of reserving a new 2023 Palisade. The entire process was effortless on our part. She told us exactly what we needed to do and and when to do it up through the day it arrived and we got to take it home. She was an absolute joy to work with. Very personable and kind. She also went through all the bells and whistles to ensure I understood everything before leaving the dealership. I 10/10 recommend Kori and Star Hyundai! I will also add we worked with Jeremy in the finance department and he was ...
I just purchased my new 2023 Hyundai Elantra from Star Hyundai in Abilene. Kori was great to work with and John Harvey in finance worked hard and got me the deal I wanted. Great service from Star Hyundai, pleasant to work with. This is my 2 or3 time dealing with them. Great people!
Service was fast and mechanics are very knowledgeable.
Great customer service and reasonable pricing.
su atención al cliente son muy amables
Great service they go the extra mile to help and educate you the there vehicles and what to look out for even if you don’t purchase from them.
Zack was great! Such a smooth process purchasing the Santa Fe at the end of my lease
Great experience with Star Hyundai. Andrew was very thorough in all aspects of the purchase as well as providing an overview of our new car. Smooth process all around.
fantastic sales manager and service is over the top
My wife and I were in search of a new vehicle with a baby on the way! We looked and looked and Kori stepped in for the save. She really out did herself. If your looking for a vehicle go see Koria and Star in Abilene you won't regret it!! Thanks Kori!
the workers and service are great. people are dedicated.
When I first came here back in 2016, everyone was rude & unprofessional and decided to never come back. But because of convenience, i decided to go back and noticed the changed of staffs. Once the new staffs came in, everything & everyone was great! Kim and front desk are very professional & friendly. They are definitely a keeper!
Buying a car is as easy as 1, 2, 3. Everyone worked hard to make this a good experience. We will look to return here for our next vehicle.
This is our 3rd Hyundai purchased in a row from Star. We like the manufacture brand and the dealership. The service department is excellent. Blake Dunnahoo provided a trade cost which we found acceptable and found an Azera equipped as we requested.
Good service. Great salesman. Dealer relatively close to home. Will be returning for service in the future. 2nd Hyundai we have purchased. Last purchase was a 2005 Sinato which has a 170000 miles. We are keeping it.
The customer service at this dealership was great, and I can not say enough good things about it. Highly recommended for anyone seeking a new or used car.